1King Casino Terms and Conditions: Licence, Account, and Bonus Rules

This page summarizes the core rules that apply once you register and use the 1King Casino platform. The sections below cover the licence, regional restrictions, account and bonus rules, the complaint process, and the inactive-account fee.

Scope and Age Requirement

The platform is open only to users aged 18 and over. The registration form includes a checkbox confirming this age requirement, and the form cannot be submitted without it. Anyone under 18 is prohibited from opening an account or using the platform in any way.

Governing Law and Licence

1King Casino holds a licence from the Curaçao Gaming Authority under the Landsverordening op de kansspelen (LOK); no separate licence number is published on the site. The terms of service are governed by Curaçao law, and Curaçao courts have exclusive jurisdiction over any disputes. Holding this licence does not mean the service is automatically legal in the country you're accessing it from — you're responsible for checking your own local regulations.

Regional Restrictions

Section 2.1.8 of the terms lists countries and regions where access is restricted: North Korea, Myanmar, the Kingdom of the Netherlands, the Russian Federation, Sint Maarten, Syria, the occupied regions of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus/the Republic of Cyprus, the United Kingdom, and the United States. This list is not exhaustive — the company may also reject players from other countries at its own discretion. Turkey does not appear on this restricted list, but that should not be read as legal advice; you still need to verify the gambling regulations that apply where you live.

Account Rules

Each player may hold only one account (§5.1.7). Opening a second account is against the rules and can lead to account restrictions. Sharing your account details with someone else, or letting anyone else use your account, is also prohibited (§5.1.8) — the account may only be used by the person whose details were provided at registration.

Bonus Use and Abuse

The bonus rules (§5.2.1-5.2.2) allow only one account per person, email address, phone number, device/IP address, or payment account. Creating multiple accounts from the same device or IP address is treated as bonus abuse and can result in cancelled bonuses or account restrictions. This rule applies to the welcome package and every other promotion described on our bonuses page.

Wagering and Bonus Play Rules

No fixed, general wagering multiplier is published (§5.2.3); each bonus or promotion carries its own condition, shown at sign-up or in your account panel. By default, 100% of the stake wagered on slots counts toward wagering; excluded games and any different contribution rates are listed separately in your account panel. Pausing a spin mid-round or leaving a bonus round unfinished to complete later is not allowed (§5.2.15). If a bonus expires or is cancelled, any unfinished winnings tied to it are removed along with it.

Identity Verification (KYC)

A withdrawal request can only be created once your account has passed identity verification. Verification requires a colour copy of the first two pages of your passport (with a residence stamp if applicable) or a colour copy of your national ID card; a driving licence copy and a utility bill as proof of address may also be requested. Phone number verification is mandatory for every account, and some accounts may also be asked to complete an optional video call, with the interview language confirmed in advance. If verification is not completed, open bets may be cancelled, deposited funds may be reversed, or account access may be restricted.

Deposit and Withdrawal Rules

Funds can only be withdrawn through the same method used for the deposit; transfers between different payment systems are not offered. Support recommends completing wagering equal to at least 100% of the deposited amount before requesting a withdrawal; this is stated as a recommendation rather than a mandatory rule in the terms of service. Minimum and maximum deposit and withdrawal amounts depend on the payment method selected and are shown only on the payment page of your logged-in account — no fixed figures are published on the site itself.

Complaints and Dispute Resolution

You may file a complaint free of charge within 6 months of the incident. Only the registered player may submit a complaint — third-party submissions are not accepted. If the issue cannot be resolved internally, you can access Alternative Dispute Resolution (ADR) under LOK Art. 5.3 and CGA compliance. To contact the regulator directly, [email protected] serves as the CGA's contact channel.

Inactive Account Fee

If your account remains inactive for 12 months (§3.7), a monthly management fee begins to be deducted from any positive balance starting 30 days after that 12-month mark. No fee applies if your balance is zero. Simply logging in and using the platform again reactivates your account.

Responsible Gambling

The platform is intended only for players aged 18 and over. If you want to limit your play or close your account, you need to contact our Customer Service team directly — there is no automated self-limit or self-exclusion tool inside the account panel. Support will guide you through the request once it's received.